AIRPORT TRANSFER SEOUL
Frequently Asked Questions
Planning an arrival at Incheon or Gimpo? Here are the essentials. For anything specific to your journey, contact our reservations team.
Which airports do you serve?
We arrange private transfers for Incheon Airport (ICN) and Gimpo Airport (GMP), as well as journeys between the two airports.
How do I request a transfer?
Enter your pickup, destination, and Korean local date and time. Choose a vehicle class and add your contact details. Our team replies with the journey arrangements; your booking is complete when you receive our confirmation.
Is a submitted enquiry a confirmed booking?
No. Your transfer is booked only when you receive our confirmation. Keep your confirmation and meeting instructions available for the journey.
Which time zone should I use?
Enter dates and times in Korean local time. If you are arriving from overseas, check the arrival date carefully on your flight itinerary.
How will I find my driver?
Your confirmation contains meeting instructions for the assigned terminal and vehicle. Contact the reservations team if you cannot find the meeting location.
What happens if my flight changes or is delayed?
Send updated flight details to the reservations team as soon as you can. We will review the arrangements and tell you what needs to change. Keep your contact phone available on arrival.
Can you arrange child seats?
Include the number and ages of children in your enquiry. Requested seats and suitable vehicles must be confirmed in advance.
Can I bring a wheelchair or other equipment?
Tell us the equipment dimensions and any assistance or accessible-vehicle requirements. The team will check whether a suitable arrangement is available before confirming.
Can I arrange a return trip or multiple stops?
Yes, include the return flight or each stop in your notes. These journeys are reviewed individually with your preferred schedule.
How do I change or cancel a confirmed transfer?
Contact the reservations team using the details in your confirmation. Changes depend on availability and the terms supplied with your individual booking.